Key Responsibilities:

• Debt Collection: Manage and monitor the company's accounts receivable ledger, following up on outstanding invoices by telephone, email, and written communication to ensure timely payment.
• Credit Risk Assessment: Evaluate the creditworthiness of new and existing clients, setting appropriate credit limits in line with company policies.
• Client Liaison: Build and maintain strong relationships with clients, addressing and resolving payment queries or disputes efficiently and professionally.
• Account Reconciliation: Regularly reconcile client accounts to ensure accuracy in payment records, identifying discrepancies, and working to resolve them promptly.
• Reporting: Prepare regular reports on debtor balances, aging analysis, and collection activities for review by the Finance Manager and senior management.
• Credit Policies: Assist in the development and implementation of credit control policies and procedures to improve cash flow and reduce debtor days.
• Process Improvement: Continuously review credit control processes, identifying areas for improvement to enhance efficiency and effectiveness.
• Team Collaboration: Work closely with the sales, billing, and finance teams to ensure seamless communication and resolution of client payment issues.